Resending a Confirmation Email

If you did not receive a confirmation email, make sure to check your spam folder (and also the “Promotions” tab in Gmail). If you still can’t find it, a copy of your order is accessible on our site by visiting our Order Status page. If you've created an account, an entire order history is available by signing in to "My Account." By being an account holder, you also get to take part in the free myRewards program and other cool features. If you have any questions or would still prefer an email, please contact us at customerservice@bbqguys.com to request that your invoice be resent. 

Please note that if you purchased through Amazon.com, Amazon's policies will keep your email address private. If you used Amazon Payments, you may not be able to access your order. If this occurs, simply email us at customerservice@bbqguys.com so we can send you a link to your order.