Many of the products we carry offer exceptional warranties, and the manufacturers have various networks of authorized repair technicians. If you have a problem with an item that you purchased from us, give us a call at 1-877-743-2269 or email us at email@example.com and we will be happy to help you troubleshoot or to connect you with the appropriate manufacturer.
If you originally purchased your item from us, simply call us and we can usually order manufacturer parts for you. If you did not purchase the item from us, we do offer a wide range of aftermarket grill parts on site. For other types of items, it is usually best to contact the manufacturer directly. Feel free to contact us and we will be happy to offer assistance finding parts or replacing your product.