To check order status, go to https://www.bbqguys.com/order-status and enter your order number, as well as the zip code and the last name used for billing. Your order number was provided at the time you completed your order, and is also listed on the confirmation email.
You can also get your order status by submitting a request via our Contact Form.
*Please note that if you purchased through Amazon.com, Amazon's policies will keep your email address private. If you used Amazon Payments, you may not be able to access your order. If this occurs, simply email us at customerservice@bbqguys.com so we can send you a link to your order.
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