Taxes are calculated based on the most up to date information we have available to us. However, we must use other services to make sure we are charging the most accurate rate and we do know that these services are not infallible. If an order's taxes are not correct, we can submit a request to our accounting department for review. Please contact us at 1-877-743-2269 to submit this request, or submit a request through our ticketing system.
Once our accounting department has reviewed the information, we will notify you of the results. Any applicable refund will be applied at that time.